Terms & Conditions

Delivery times

Delivery times are Monday - Friday between 08:00 and 17:00 (depending on the depot).
If your items have not arrived after 7 working days, please contact us on 01243 869032

Warranties/Guarantees

In addition to the provisions of UK Consumer Protection legislation, we will honour the full manufacturer’s warranty on any product we supply.

Damage & Loss in Transit

Sometimes, unfortunately, things do get lost or damaged in transit.  If this happens with your shipment, please advise us and we will supply replacement goods as quickly as we can. If you do receive damaged goods, please retain all relevant documentation so that an insurance claim can be made against the carrier’s insurers. Whatever the circumstances, please contact us by email or telephone with as much detail of the damage or loss as you can provide, as soon after delivery as possible, so that we can arrange replacement goods and start following up the carriers.  Please do NOT return damaged goods,